The Chat Cat Experience

Chat Cat Reviews

Best experience

I would recommend going there. I had the greatest experience ever. Very friendly and helpful.

Briana

Thank You

I absolutely will refer people to your business. The service was speedy and professional. Amber is totally awesome:-)
Thank you very much !!!

Amy H.

Office Manager

I went in to get a spare battery for my Samsung Galaxy S3 because my charge port stopped functioning. For just $20 the angels of Chat Cat Wireless GP are re-soldering my phone, and will have it fixed within the hour. I was amazed and relieved by the speedy turn-around and helpful employees. It would have taken 10 days via Samsung. Thank you, Chat Cat Wireless! You saved the day!!

Becky Vaughn-Masters

Very nice

I Love It Here At Chat Cat. It Is A Very Nice Place To Shop. Very Good Deals And Steals. 🙂 I Would Love An iPad 2 Because I Have Never, Ever Had One Before And I Think That The Experience I Have With My Sister’s iPhone Is Good. I Love To Play Games. My Experience Here Has Been Great. The People Help You Out A Lot. 🙂 I Love Chat Cat.!!

Ashleigh W.

Great service in GP

They have great customer service here in Grants Pass, Oregon!!! They always have what I need.

Amy L.

Friendly service

I want to chat cat today was in there less than a minute and already someone said how can I help you today I wish I would have got his name immediately he took my wife right to the phone cases we were looking for helped us make sure we were okay with it and ask was there anything else perfect service perfect place what else can you say but a very friendly staff

Otis huey

Thank you Chat Cat…Otterbox case…

I have had a couple of different problems with my phones and had to seek help. I am in my 50s and am not a phone tech person. I have had excellent professional sales people help me and solve the
Problems going the extra mile. I personally want thank chat cat for having the patience to solve my problems. I have already recommended others in need and will continue too. The otter boxes they sell are great and have had
to do warrenty stuff and the otter box company was easy and
Terrific to deal with. Thank you Brian maze

Brian maze
N/a

Friendly, helpful, knowledgeable.

I had one of the best experiences coming into your Delta Waters store. The staff was friendly, helpful and knowledgeable. Will definitely be coming back to continue services.

Marco M.

More than possible

Thank you for all the work that was done from that old reel to reel tape to bring back our mother from 37 years of silence to having well over three hours of her organ music, and singing on digital cds. It is truly more than I expected, and its the same as I remember her practicing forty years ago when I was a young teenager. You guy`s did more than we thought was possible. Thanks again

John T.

Pleasant

I have been to both Medford locations to purchase accessories and bluetooths for my phones. Vicky, Maria and the others girls have always been pleasant and helpful when I come in to the stores. Thanks for always carrying a wide selection of accessories as I am a us cellular customer!!!

Tina B.

Fixed my cracked phone screen

I’m fairly new to the area, and was looking for someone reliable to fix my cracked phone screen. They did it quickly, and were knowledgeable and friendly.

Amanda Gilbert
Chat Cat

Delta Staff is very helpful

I’m considering changing to AT&T, and the folks at Chat Cat on Delta Waters were very helpful.

Marcia B.

Excellent

They know everything about phones, you have a question it will be answered.  Best place in town!

Christina D.

Chat Cat First!

I love the chat cat stores (WAY BETTER THAN THE ACTUAL ATT STORE) They greet you with smiles, and always help you. They try to fix any problems you have with your cell phone, or help you understand the features on your phone. They actually treat you like a customer and not just someone who has to have cell service. For all my needs, I go to CHAT CAT FIRST!!

Tammy O.

Awesome experience

My cousin and I went to the Chat Cat Store in Grants Pass a few weeks ago to look at a few cell phone accessories.
Your local representative Jesse was extremely courteous, helpful and very knowledgeable.
We got the stuff we came for but even more than that the conversation was authentic. It was great not just customer service for the sake of customer service. Authenticity!
You guys rock!

Sheldon Mckenzie

I thought I would just tell you

I thought I would just tell you how well I was treated at Chat Cat. Claribel Salas helped me consolidate my accounts after a recent death in the family. It took almost an hour and a half…but she got it done. we love Chat Cat because as fifty- somethings we need a lot of help and always get it.We have bought all our phones there and that’s why we keep going back- the service and people are tops. Claribel was fabulous and totally thorough- which was my concern when dealing with 6 different phone numbers! She needs accolades!

M. Schwanke

Great customer service!

Every time I go to a Chat Cat store I always get great customer service!

Sarah K.

Fast and friendly

When I walked in with my LG4 phone and asked if they had a battery, the girl at the counter looked it up and found one and I bought it right then. Great, fast, friendly service and I would definitely be going back to see what else they carry.

Eva Saint Germain

Knowledgeable

The last time I was in the staff knew exactly what I was after and how to operate it. Answered many questions with knowledge.

Leigh L.

Shop local!

Katie Medina has always taken great care of me when shopping at Chat Cat. I love to shop local!!

Maegan M.

Repair on my Samsung 4

I broke the screen on my Samsung Galaxy S4 yesterday.
My wife brought it into you this morning to have it fixed and you got it done the same day! Awesome Service!
I will tell all my friends about your great service!

Cliff Loy

Very reasonable

I have used Chat Cat to get my new phones, set up new lines on my phone and for my accessories. I have found them to be very helpful and have found the equipment I needed. Their prices have been very reasonable as well.

Tammie S.

Number one for service

I get fast & courtesy service from the folks at Chat Cat, and would not consider going elsewhere!! They are number one for service!!

Joanne W.

Always have what I’m looking for!

Every time I have gone to Chat Cat I have had great, friendly service! Chat Cat always has what I’m looking for!

Sarah H.

Dedicated

First I want to say that the employes at Chat Cat are the friendliest,
hardest working people I have ever met. Everyone is always so dedicated
to making the experience wonderful. The staffs knowledge of today’s phones,
tablets and accessories is far more superior than the staff @ the AT&T stores.
Product and pricing is very important to me, especially in these trying times.
But the quality of customer service is what keeps us coming back.
Thanks Chat Cat

Rod W.

Friendly

Chat cat has everything you need for your cell phone & are very friendly.

Amy B.

Try Chat Cat first

We were in need of a phone case for an older phone and had been to several box stores and the carrier store with no luck. We were starting to get discouraged but decided to try Chat Cat. We didn’t see the phone we were looking for but Jesse took us right to the section needed with great prices. Next time we go to Chat Cat first.

Tamara Huey

All I need

I love chat cat they have all the accessories I need.

Amy L.

Thanks Chat Cat!

Best experience in shopping for accessories. Thanks Chat Cat!

Janet O.

Helpful

I’ve gone to Chat Cat for years. They are always helpful. Staff is always friendly and very knowledgeable.

Linda

Care

I really like the care and time that the employees take to help you get the right phone and service for you. They are very knowledgible about all the products and so helpful if you have any problems. Thank you Maria and Claribel for all your help and service.

Karen E.

Professional and Accommodating

Having 50 years of family movies on Super 8mm film with no projector to view them on I found Home Video Studio’s website. They were professional and accommodating. These films are precious family memories and they were able to put them on 3 DVD ‘s. I would recommend them and will use them in the near future. Thank you!

Linda

Love it

I love all the accessories they have for the phones. I also love that you can get better prices on your phone than if you went to AT & T directly.

Sherritta G.

Awesome

Your store on Biddle Road is awesome because of the two ladies that work in there.
Carissa and Amber you make the experience totally awesome!

Johnny R.

Easy

Chat Cat made purchasing the right cell phone for me quick and easy!

Shelby L.

Thanks!

Good experience. Thanks!

Karla B.

Great help

Ive always had great help. Thanks

Mark M.

Service oriented

I had a great experience getting phone service through Chat Cat, though we ended up switching cell phone companies.  I still shop for accessories there. Friendly service oriented staff. Thank you

Michelle M.

Courteous Service

I was so pleased with your courteous service! You were able to transfer the movie from my old VHS tape to a high quality DVD in about an hour. I appreciated the call I got that my DVD was ready. I would definitely recommend your video services to my friends.

Jesse H.

Great service from Delta Waters

Thanks for the great service from Chat Cat off Delta Waters, Tony is very helpful.

Maegan M.

Friendly service

I want to chat cat today was in there less than a minute and already someone said how can I help you today I wish I would have got his name immediately he took my wife right to the phone cases we were looking for helped us make sure we were okay with it and ask was there anything else perfect service perfect place what else can you say but a very friendly staff

Otis huey

Great

Great experience

Edwina Wendy Greene Jackson

Nice Job

Thanks Nick for the nice job on our old 8mm movies, I just wish there had been more taken by my father in law .

Anyway, my wife enjoyed them!

Thanks again,

Dave Pinkham

Dave Pinkham

Great

Love Chat Cat employees they are very helpful all around great people to deal with.

Pauline E.

Prompt Service!

I really appreciated the friendly and prompt service. I trusted leaving my precious home videos with them and the prices were the best in the valley!

Kim

Try Chat Cat first

We were in need of a phone case for an older phone and had been to several box stores and the carrier store with no luck. We were starting to get discouraged but decided to try Chat Cat. We didn’t see the phone we were looking for but Jesse took us right to the section needed with great prices. Next time we go to Chat Cat first.

Tamara Huey

Best price in town

I’ve been going in to Chat Cat for years now, whether it’s been to upgrade our phones, have something repaired or just to get a faceplate or case for one of our phones and they have always been helpful no matter what. And they are always the best price in town for any accessories.

Kelly R.

Kudos

I am getting two new phones for each of my children and bumping up to the family plan. I visited the store over by Costco and a wonderful young man helped me decide what was right for my family at this time and went over every detail. Then I came over to the store near Toys R Us and a wonderful young woman helped me with the actual phones and phone covers. Excellent customer service. They are very friendly and really help understand all the aspects of the phone. Kudos!!!!

Michele S.